Readiness. Measured. Managed.
Operational readiness you can manage, measure and prove.
Insights
Ideas, frameworks and reflections on making readiness work in practice. At Enquirya, we don’t just build systems — we help organisations rethink how operational learning, compliance and readiness come together. This space shares the key lessons we've learned while working with crisis teams, CISO departments and public safety organisations across Europe.
From evaluation models and regulatory frameworks to technology adoption and implementation: here's how we see the readiness landscape evolving.
NIS2 and the Readiness Gap
The real challenge isn’t just meeting NIS2. It’s proving that your organisation is ready — in practice. The NIS2 Directive brings a welcome push toward structured risk management, incident reporting and accountability in critical infrastructure. But as many CISO teams are finding out, compliance with the directive doesn't necessarily mean you're ready. Readiness isn't a checklist — it's a system. And right now, that system is missing or fragmented in many organisations.
That’s why at Enquirya, we don’t just track compliance — we help you build readiness as a measurable, reportable process. One that aligns with NIS2, CER, DORA — and your own operational needs. Want to explore what that looks like for your organisation?
Compliance ≠ Control
Let’s take Article 24 NIS2 as an example. It requires organisations to:
- Analyse root causes of significant incidents
- Translate lessons into measurable improvement
- Document and follow up on risk-reducing measures
- Demonstrate continuous review and adaptation
Many organisations can write the report. But few can show what’s changed — who was involved, how decisions were followed up, or whether lessons translated into new behaviour or training. And when a regulator or board asks, “What have we actually learned and done since the last incident?”, vague answers won’t suffice.
The Readiness Gap
At Enquirya, we call this the readiness gap: the space between what your policies say you do — and what you can actually demonstrate. This gap typically shows up in:
- Disconnected incident reports, Excel follow-ups and training plans
- Unclear ownership of improvement actions
- Governance dashboards that don’t reflect operational reality
This isn’t a tech problem — it’s a systems problem. And it needs an integrated approach where innovative technology can help.
What CISO Teams Actually Need
To move from compliance to readiness, you need:
- Structured data capture from incidents, exercises and reviews
- Linked actions with clear owners, deadlines and follow-up
- Validated question sets tied to roles and processes
- Governance dashboards that surface trends, risks and gaps
- Personal views for CISO team members to reflect and improve
With these building blocks, you create a system that supports not just audits — but real accountability and learning.
Readiness Dashboards that Matter
If your dashboard doesn’t drive decisions, it’s not helping you manage readiness. In both crisis management and cybersecurity, dashboards are everywhere. But despite the influx of graphs, heatmaps and tables, many leaders still lack a clear answer to one basic question:
“Where do we stand right now — and what should we do next?”
That’s because many dashboards are designed for data visibility, not decision support. They show activity, but not insight. They monitor, but don’t guide. Ready for a dashboard that drives real decisions? We’d love to show you how this works in practice.
From Vanity Metrics to Meaningful Indicators
We’ve seen dashboards full of stats that look impressive — number of users, incidents logged, documents uploaded, forms completed — but don’t actually help anyone take action.
A meaningful dashboard should:
- Distinguish between activity and effectiveness
- Connect training, evaluation and improvement
- Surface gaps in participation, follow-up and performance
- Show progress over time — per role, per unit, per domain
- Offer different levels of insight for different users (from team members to boards)
Readiness is a Process — Your Dashboard Should Reflect That
Enquirya, we design dashboards around the actual readiness cycle. That includes:
- What was planned (training, goals, exercises)
- What happened (observations, participation, incidents)
- What was learned (reflections, feedback, performance indicators)
- What improved (actions tracked, lessons applied, new plans)
Each layer builds on the previous — so leadership can trace the full line from incident to insight, and from insight to action.
For CISO Teams and Crisismanagement Leaders
Good operational readiness dashboards help teams to:
- Track learning progress, not just threat reports
- Monitor organisational readiness, not just attendance
- Provide boards with strategic oversight without manual reporting
- Provide auditors with traceability of improvement, not just compliance forms
And perhaps most importantly: People in the organisation actually use it — because it reflects their real work.
What We Build (and Why It Works)
The Enquirya dashboard ecosystem is:
- Role-based: different insights for frontline, coordinators, directors
- PDCA-aligned: planning, doing, checking and acting are all visible
- Action-linked: insights don’t just end in red-amber-green — they point to next steps
- Configurable: each organisation decides what matters
- Compliant: aligned with frameworks like NIS2, CER, DORA and national oversight
Let’s talk readiness.
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